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Shipping & Return
How much is shipping? Can I get free delivery?
We offer free shipping on all orders over $100, and a flat rate of $9.95 for orders below.
How long will it take to receive my order?
Your order will be shipped via Australia Post within 1-3 business days. Once we’ve shipped your order, you’ll receive a shipping confirmation email.
Parcel Post delivery estimates
| Most arrive within | Some items may take | |
|---|---|---|
| ACT | 2 business days | 3 business days |
| New South Wales | 2 business days | 4 business days |
| Northern Territory | 4 business days | 7 business days |
| Queensland | 2 business days | 5 business days |
| South Australia | 2 business days | 3 business days |
| Tasmania | 1 business days | 2 business days |
| Victoria | 2 business days | 4 business days |
| Western Australia | 3 business days | 7 business days |
Returns
We have a 7-day refund policy for any orders that arrive broken or faulty; a replacement will be shipped out free of charge, or the broken/faulty item will be refunded.
Please send your refund request to [email protected], along with your order number and proof of broken/faulty product.